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Frequently Asked Questions

What type of vehicle insurance will I receive by default?

As per RTA, all rental cars in the UAE are provided with comprehensive insurance (a.k.a. basic insurance). This means that by default, you are covered incase of an accidental damage provided it isn’t your fault. A police report must be obtained at the time of an accident. Your rental amount includes basic coverage. Most car rental companies provide CDW (collision damage waiver) for an additional charge. This covers you for any accidental damage by your own fault as well. However, a valid police report is still required for coverage.

What must I do in the event of an accident?

In the unfortunate circumstances of an accident or damage to the vehicle, you must notify the police immediately. A police report is mandatory in such cases otherwise you will be held responsible for the entire cost of damage on the vehicle.

What is your policy on traffic violations?

Drivers are expected to abide with the traffic rules and regulations. For every traffic fine incurred you will be charged a nominal fee to cover administration charges.

Can I rent an BizB car at one location and return it to another?

Not yet. We are currently developing this option.

Do I need to sign up & create a login?

No

Are dogs allowed in your cars?

No pets are allowed in the cars.

What is the smoking policy of BizB?

Smoking is forbidden in BizB cars.

Does BizB offer child seats?

Yes

What is your policy on fuel?

When you return the rented vehicle, the fuel level on the car or van should be the same as it was when the vehicle it was handed over to you. If the fuel level is considerably lower, the hirer will be charged for both the fuel and service charges.

What happens if I return the car late?

An Additional day charge is applied

What if I'm delayed or want to extend?

Contact our assistant on WhatsApp.

Will someone assist me if I need help?

Yes. You can live chat our team at any time.

What should I do when my vehicle needs servicing and maintenance?

Please contact our assistant on WhatsApp to arrange an appointment with one of our customer service representatives. We will book your vehicle in for service and arrange a replacement vehicle.

How much I will be charged for crossing salik gate?

You will be charged AED 5 on every salik gate crossing and will be billed at the end of your rental duration.

What are my overheads (additional costs) in renting?

Your overheads may include salik (toll), fuel, and parking on your own as per your usage. Delivery and pick-up for the rental car free

What type of Insurance is available?

All rental cars come with standard insurance wherein a police report is mandatory in order to claim under insurance and must be provided in case of any accident or damage to the vehicle.

What is your policy on additional Drivers?

The hirer may add on an extra driver for an additional cost, provided that he/she fulfills all the necessary requirements.

Who can rent a car from BizB, and is there a minimum rental period?

At BizB car rentals, we extend our services to tourists, residents, and UAE nationals who have the necessary documentation. And yes, we do have a minimum rental period, which is 2 hours from the time of delivery.

How can I rent a car using BizB?

Renting a car through BizB is simple. Just visit our website, browse through the available car options, and make a reservation with the help of our assistant on WhatsApp.

What are the requirements to hire a car from BizB car rentals?

To avail of our rent-a-car Dubai service, the hirer, if he/she is a resident, must be at least 25 years of age and should have a valid UAE driving license that is at least six months old. As for tourists, they must hold a valid International License in addition to other documents such as a Visa and Passport Copy. If you require further assistance, please contact our assistant on WhatsApp with your query.

How can I locate the nearest BizB car rental location?

Based in Dubai, our corporate office is located near the Anantara Downtown Dubai Hotel in Business Bay. If you require any assistance with booking, kindly contact our assistant on WhatsApp with your query.

What payment options do you offer?

Clients have the option to pay in cash, credit or debit card for their rental. In addition, you can pay with the USDT cryptocurrency, for this, contact our WhatsApp assistant.

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